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Privacy Policy

​Effective : October 1, 2025

 

Commitment to Your Privacy

I am committed to protecting the privacy and confidentiality of your personal health information. This Privacy Statement explains how we collect, use, store, and protect your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws in New York.

 

Information I Collect

Personal Health Information

I collect the information necessary to provide you with quality therapeutic services, including:

  • Contact information (name, address, phone number, email)

  • Emergency contact details

  • Basic demographic information

  • Health and mental health history relevant to treatment

  • Payment information (for private pay clients)

 

Website Information

When you visit this website, www.secureselfcare.com, I may collect:

  • Technical information through Google Analytics (IP address, browser type, pages visited)

  • Information submitted through our contact forms

  • Cookies and similar tracking technologies to improve website functionality

 

How I Collect Information

  • Online Intake Forms: Completed through our secure SimplePractice portal (This is a HIPAA compliant platform with a higher level of security)

  • Contact Forms: Information submitted through our website

  • Direct Communication: Information provided during sessions, phone calls, portal messages, or emails

  • Website Analytics: Automatically collected when you visit our website

 

How I Use Your Information

I use your personal health information to:

  • Provide individual, and partner/family/constellation therapy services

  • Conduct telehealth and in-person sessions

  • Maintain accurate treatment records

  • Communicate with you about appointments and treatment

  • Process payments for services

  • Comply with legal and regulatory requirements

 

Information Storage and Security

Electronic Health Records

  • All clinical records are stored securely in SimplePractice, a HIPAA-compliant electronic health record system

  • Data is encrypted both in transit and at rest

  • Access is restricted to authorized clinical members only (Staci Hoover, and designated practice clinical executor)

  • Regular backups are maintained with appropriate security measures

 

Information Sharing and Disclosure

I hold your confidentiality in accordance with the ethics set forth by New York State and will only share your information in the following circumstances:

With Your Written Consent

  • Consultation with other mental health professionals for treatment purposes

  • Communication with other healthcare providers involved in your care

  • Sharing information with family members or others you specifically authorize

As Required or Permitted by Law

  • When there is a serious threat to your safety or the safety of others

  • In cases of suspected child or elder abuse (as required by state law)

  • When ordered by a court of law

  • For public health activities as required by law

  • To comply with workers’ compensation laws

Business Operations

  • With designated business associates (such as SimplePractice) who have signed agreements to protect your information

  • For practice management and administrative purposes

  • With legal counsel when necessary for business operations

 

Your Rights Regarding Your Information

Under HIPAA and applicable state laws, you have the right to:

  • Access: Request and receive copies of your health records

  • Amendment: Request corrections to your health information

  • Restriction: Request limits on how your information is used or shared

  • Confidential Communication: Request communication through specific methods or locations, where reasonable accommodations can be made which do not undermine the ethics and boundaries endemic to the therapeutic alliance

  • Accounting: Receive a list of disclosures of your information

  • Complaint: File a complaint about our privacy practices

  • Revoke Consent: Withdraw consent for certain uses of your information (with some exceptions)

 

Telehealth Privacy Considerations

When participating in telehealth sessions:

  • I use secure, HIPAA-compliant video conferencing platforms

  • You are responsible for ensuring your location is private during sessions

  • I recommend using a secure internet connection

  • Session recordings are not made without explicit consent

  • Technical issues or interruptions may occur and will be addressed promptly

 

Website Privacy and Cookies

Google Analytics

I use Google Analytics to understand how visitors interact with our website. This service collects anonymous information such as:

  • Pages visited and time spent on site

  • Geographic location (general area, not specific address)

  • Device and browser information

  • Referring websites

*You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on*

 

Contact Forms

Information submitted through our website contact form is transmitted securely and used only to respond to your inquiry and provide requested services.

Data Retention

I retain your health information in accordance with:

  • Professional ethical guidelines

  • State licensing board requirements

  • Legal statute of limitations

  • HIPAA requirements

Generally, adult records are maintained for a minimum of 7 years after the last date of service, and minor records are kept until the age of majority plus 7 years or as required by state law, whichever is longer.

 

Changes to This Privacy Statement

I reserve the right to update this Privacy Statement as needed to comply with changing laws or business practices. I will notify you of any material changes by:

  • Posting the updated statement on our website

  • Providing notice during your next appointment

  • Sending notification via email or mail when appropriate

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Contact Information

If you have questions about this Privacy Statement or wish to exercise your privacy rights, please contact me: staci@secureselfcare.com

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

  • My practice using the contact information above

  • The U.S. Department of Health and Human Services Office for Civil Rights

  • Your state’s health department or licensing board

**You will not be retaliated against for filing a complaint**

 

Acknowledgment

By using my services, you acknowledge that you have read, understood, and agree to this Privacy Statement. A copy of this statement is available on the client portal and can be provided to you upon request.

 

Last Updated: October 1, 2025

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